RASTAR GAMES (HK) CO., LIMITED(the “Company,” “Rastar” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of users of Rastar Games. As such, we have established and implemented this Privacy Statement to inform users of the Games about how we use and protect the information we collect through the Game. By using the Game, you consent to Rastar’s collection, use, storage, deletion, and disclosure of personal information relating to you as set forth in this Privacy Statement. This Privacy Statement is effective as of the date set forth above and covers our collection, use, and disclosure of information we collect through the Game.
1.This Privacy Statement answers the following questions:
· What information do we collect about you and how do we use it?
· Will we share your personal information with third parties?
· What choices do you have about the collection and use of your personal information?
· What security measures do we take to safeguard your personal information?
· What Information Do We Collect About You and How Do We Use It?
2.Types of Information We Collect
Personal information means information that can be used to identify and contact you. The Game
may collect personal information from you, including your email address, name, username, age,
birth date, password, location, and social media information.
We may collect personal information when you create an account in the Game; fill in a ‘contact
us’ request to receive customer or technical support; subscribe to our newsletter; participate
in Game feedback, questionnaires, surveys, or contests.
3.How We Use Your Personal Information
Game Content. Rastar may use your device’s location data and other personally identifiable
information to serve you with personalized and relevant content within the Game.
User Profile. Rastar may use certain personally identifiable information, including your
username and location, to publicly display on your individual user profile within the
Game.
Newsletters and Support. Rastar may use your email address, phone number, or other personally
identifiable information to send you commercial or marketing messages including, without
limitation, newsletters, text messages, and email communications about our products or services.
We will also use your email address or phone number to contact you regarding any customer or
technical support issues.
Payment Processing. If you purchase virtual goods through the Game, Rastar may need for you to
provide certain financial information so that Rastar may effect a payment transaction. As part
of the payment system, Rastar or third parties performing sales processing services on Rastar’s
behalf, will collect, store and use non-public personally identifiable information, such as your
name, address, credit card number, phone number, and your e-mail address. In addition, the
payment system will also collect information regarding the actual bill payment transaction,
including the date and amount paid. Rastar will store and protect this information in the same
manner that Rastar stores and protects other personal information.
4.De-Personalizing Your Information
We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in the Game (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data, including without limitation, sharing the Analytical Data with third parties.
5.User Analytics
Our Game uses Flurry Analytics, Google Analytics, Appsflyer, Facebook Analytics in combination with Google Play, and Apple App Store Analytics to help us learn about who uses our Game and what actions they take while using the Game.
6.Social Media
Our Game interfaces with social media sites such as Facebook. You can log in to our Game using
sign-in services such as Facebook Connect, Apple Game Center, Google Play Games, or another Open
ID provider (collectively, the “Connected Services”). These Connected Services will authenticate
your identity and provide you the option to share certain personal information with us such as
your name and email address to pre-populate our sign up form. Signing in with social media means
that your social media profile photo may be viewable by other users of the Game. Features like
Facebook Connect give you the option to post information about your activities in the Game to
your profile page to share with others within your network. Those social media sites and
Connected Services may collect your IP address or set cookies. If you are a member of a social
media site, the interfaces may allow the social media site to connect and view your personally
identifiable information.
Our Game also includes Social Media Buttons, such as a Facebook “Share” button, and other links
or connections to social networking sites and apps. These features may collect your IP address,
personal information, and information about your activities within the Game. By clicking on
these links or buttons, you consent to the use of this information in accordance with our
privacy policy. When you provide personal information to us through the Game and on social
networking sites, it may be publicly viewed by other members of these sites and we cannot
prevent further use of the information by third parties.
Your interactions with these features are governed by the privacy policy of the company
providing it, such as Facebook. Through some social networking sites’ privacy settings, you can
control what data you share. For more information about how social networking sites handle your
personal information, please refer to their privacy policies and terms of use.
7.Children’s Privacy
We do not knowingly collect any personal information from children under the age of 13, allow them to create accounts, sign up for newsletters, log in, or use the Game. Rastar takes children’s privacy seriously and encourages parents to play an active role in their children’s online experience at all times. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when on-line. If you have any concerns about your child’s personal information, please contact us by customerservice@rastargames.com
8.How We Will Share Your Personal Information With Third Parties
We will share the personal information we collect from you under the following
circumstances:
Protection of rights. Rastar will share personal information if we have a good faith belief that
(i) access, use, preservation or disclosure of such information is reasonably necessary to
satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a
request by law enforcement or governmental authorities, (ii) such action is necessary to detect,
prevent, or otherwise address fraud, security or technical issues associated with the Game, or
(iii) such action is appropriate to protect the rights, property or safety of Rastar, its
employees, clients, or users of the Game.
Asset transfers. If we become involved in a merger, acquisition or other transaction involving
the sale of some or all of Rastar’s assets or a line of business, user information, including
personal information collected from you through your use of the Game, could be included in the
transferred assets. Should such an event occur, Rastar will use reasonable means to notify you
through a prominent notice within the Game. By sharing your personal information with Rastar,
you are giving Rastar consent to transfer your personal information to a third party in an asset
transfer described here.
Service Providers. We may share your personal information with third party vendors or service
providers that we engage for the purpose of processing information on our and your behalf.
Additionally, we may partner with other companies to process, analyze, and/or store data,
including, but not limited to, Analytical Data. While providing services for us, these companies
may access your personal information. To the extent applicable, we require these entities to
comply with this Privacy Statement and appropriate confidentiality and security measures.
9.Additional Information You Should Know About Third Parties
Please be aware that we cannot control the activities of third parties to whom we provide data,
and as such we cannot guarantee that they adhere to the same privacy and security procedures as
Rastar.
The customer is contracting with RASTAR GAMES (HK) CO., LIMITED. All transactions are processed
by RASTAR GAMES (HK) CO., LIMITED.
When you click on a third party logo or URL displayed in our Game that links you to a different
website or app, such as sharing Game content to Facebook or other social media sites, our
Privacy Statement no longer applies and you must read the privacy policy of the third party to
see how your personal information will be handled on their services. If you cannot find their
privacy policy, then you should contact the respective owners of those services to obtain
information regarding their information collection, use and disclosure policies. We are not
responsible for their collection and use of your personal information.
10.Forums and Chat Rooms
You should be aware that, when you disclose information about yourself in on Rastar’s forums or in the in-game chat rooms, the information is being made publicly available and may be collected and used by Rastar or other third parties. When you disclose any information in on our forums or chat rooms, you do so at your own risk.
11.What Choices Do You Have About the Collection and Use of Your Personal Information?
When you provide us with personal information by entering your username, email addresses, social media information, etc. into the Game, you consent to our collecting, using, and sharing it in accordance with this Privacy Statement.
12.Control of Your Information
Rastar may allow you to control the way we use some personally identifying information that we obtain. At the time you provide personal information, Rastar may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the “mailings” Rastar may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
13.What Choices Do You Have About the Collection and Use of Your Personal Information?
When you provide us with personal information by entering your username, email addresses, social media information, etc. into the Game, you consent to our collecting, using, and sharing it in accordance with this Privacy Statement.
14.Governing Law
This Privacy Statement is governed by, and construed under, the laws of People’s Republic of China, excluding its choice of law provisions,including Hong Kong SAR.
15.Mediation
You agree that, in the event any dispute or claim arises out of or relating to this Privacy Statement, you and Rastar will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Guangzhou, China with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.
16.What Security Measures Do We Take To Safeguard Your Personal Information?
The personal information that you provide to us is stored on servers that are located in secured facilities and protected by protocols and procedures designed to ensure the security of such information. In addition, Company employees and agents who have access to your personal information are trained in the maintenance and security of that information. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the Game and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.
17.Notification of Changes
This Privacy Statement may change from time to time and we will post all changes within the Game. You understand and agree that you will be deemed to have accepted the updated Privacy Statement if you use the Game after the updated Privacy Statement is posted within the Game. If at any point you do not agree to any portion of the Privacy Statement then in effect, you must immediately stop using the Game.
18.Contact Us
If you have any questions about our privacy practices or this Privacy Statement, please contact us by email by customerservice@rastargames.com.